Last updated: July 2026
Payments for PeakPlus AI are processed by Creem, our Merchant of Record. Creem handles checkout, payment processing, tax collection, and invoicing on our behalf. Your purchase is subject to Creem's terms in addition to ours.
Pro subscriptions are billed monthly. You may cancel at any time through the Creem customer portal in your PeakPlus AI dashboard or by contacting us. Cancellation stops future billing; access continues until the end of the current billing period unless otherwise required by law.
Refund requests for subscription charges are reviewed on a case-by-case basis. If you believe you were charged in error or did not receive the service described, contact us within 14 days of the charge.
One-time Intelligence Credit packs are delivered instantly upon successful payment. Because credits are digital goods consumed immediately upon use, credit pack purchases are generally non-refundable once credits have been applied to your account, except where required by applicable consumer protection law.
Email support@peakplusai.com with your account email, transaction date, and reason for the request. We will respond within 5 business days.
See also our Terms of Service and Privacy Policy. Pricing is published at peakplusai.com/pricing.